As a senior level product designer, I leverage Design Thinking to create impactful and meaningful experiences. My approach involves deeply understanding the users' needs, pain points, and aspirations through empathy and active engagement. I aim to design solutions that are not only functional and efficient but also enriching and delightful. My expertise spans various industries, but most recently and extensively healthcare. I am passionate about driving innovation and creating products that resonate on a human level. Passionate about design as a mindset, I believe successful design follows such tenets as design with purpose, empathy is foundational, form follows function, collaboration is core, and design is never done.
Cross-functional collaboration should be the default, partnering with product, engineering, research, and stakeholders. Collaborate to prevent misalignment and foster collective ownership.
Design with Purpose
Good product design starts with a user-first mindset, solving real problems for real people while aligning every decision with product and business goals.
Empathy is Foundational
Building successful products requires a thorough understanding of the user through research, observation, and listening. It should be inclusive, consider diverse backgrounds and be accessible.
Form Follows Function
Usability takes precedence over aesthetics, but quality is non-negotiable because polish is part of the experience, not decoration added later.
Collaboration is Core
Cross-functional collaboration should be the default, partnering with product, engineering, research, and stakeholders. Collaborate to prevent misalignment and foster collective ownership.
Design is Never Done
Design is inherently iterative. Always design, test, learn, repeat. Continuous improvement means constantly asking "How could this be better?"
testimonials
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Kelly's passion for UX is reflected in her eagerness to take on new challenges, embracing the complexity of design problems and the process of unraveling them with curiosity and determination.
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Kelly is an exceptional designer with a rare combination of design vision and pragmatism that made her uniquely effective.
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Kelly is one of the best design partners I have ever had the pleasure of working side by side with and my team praised the work she did and her highly collaborative approach.
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VP, Product Engineering at Zelis